How Evalyze helped:
This insurance client operates in the claims area, specifically in the management of DAAA documents. Evalyze Recognize was implemented to enable intelligent document recognition and full digitalization of the validation and decision-making processes.
Results:
The solution ensured accurate recognition of handwritten data, full document lifecycle automation, and seamless integration across systems. Manual effort was drastically reduced. Exception triage was automated, and the entire decision layer became faster and fully digital.
Context and Solution:
The insurer adopted Evalyze Recognize to automate the reception and processing of DAAA claims, integrated via API. Key challenges included recognizing handwritten content, validating signatures, ensuring seamless end-to-end workflows, and centralizing OCR engine management. A dedicated frontend was developed for adjustments, supported by an orchestrator that governed document flow and business rule validation. The solution covered the full document lifecycle and featured auditability, error control, and notification mechanisms. It enabled a largely digital and intelligent process, minimizing manual labor and accelerating decision-making. Additionally, a management platform for OCR models was developed to support scale and long-term performance.
