Automating delivery notes with Evalyze Recognize
How Evalyze helped: This logistics client operates in the retail sector, focusing on the processing of delivery notes. Evalyze Recognize was implemented to automate data extraction and streamline the full entry flow, from email reception to customer portal integration. Results: The solution enabled high-accuracy recognition of delivery notes from multiple providers. Email integration, enriched […]
Automating cancellations and activations with Evalyze Recognize
Client: This client from the insurance sector operates in contract cancellations and activations. Evalyze Recognize was implemented to automate end-to-end flows and manage complex operations involving multiple unstructured documents. Results: The process became highly automated, from document reception to decision-making. Full integration supported seamless cancellation flows. Exception triage was automated, and manual work was […]
Automated invoice recognition with Evalyze Recognize
How Evalyze helped: This insurance client operates in the invoicing area, handling large volumes of documents from multiple suppliers. Evalyze Recognize was implemented to automate invoice recognition and streamline payment processes through full system integration. Results: The solution reduced time to market, cut operational costs, and significantly decreased manual workload. High recognition accuracy, automated […]
Smart DAAA processing with Evalyze Recognize
How Evalyze helped: This insurance client operates in the claims area, specifically in the management of DAAA documents. Evalyze Recognize was implemented to enable intelligent document recognition and full digitalization of the validation and decision-making processes. Results: The solution ensured accurate recognition of handwritten data, full document lifecycle automation, and seamless integration across systems. […]
Compliance and service efficiency in banking with Evalyze Optimize
How Evalyze helped: This client, a top 5 player in the Brazilian financial market, operates in the banking sector with a focus on customer service. Evalyze Optimize, combined with the Email module, was implemented across branches and contact centers to ensure compliance and elevate service efficiency. Results: Productivity increased by 32%, and CPC (contact […]
Smarter back office in energy with Evalyze Optimize
How Evalyze helped: This client in the energy sector operates in back office services. Evalyze Optimize was implemented to enhance productivity, improve SLA compliance, and centralize customer service operations through intelligent automation. Results: Productivity increased by 43%. SLA-related fines dropped by 60%. Operator idle time was reduced, customer satisfaction improved, and process compliance reached […]
Faster broker requests with Evalyze Optimize
How Evalyze helped: This insurance client operates in the management of communications related to broker requests. Evalyze Optimize was implemented to transform email processing into a structured, intelligent, and scalable workflow. Results: Productivity increased by over 25%. SLA compliance improved by more than 20%. Automated assignment and case grouping accelerated analysis and improved broker […]
Smarter contract management with Evalyze Optimize
How Evalyze helped: This client belongs to the insurance sector and operates within the contract management area. The Evalyze Optimize solution was implemented to improve task distribution, SLA adherence, and access to real-time performance data across operational levels. Results: Global productivity increased by 28%. Individual dashboards now offer real-time metrics and performance comparisons. The […]
Audit control and communication with Evalyze Optimize
How Evalyze helped: This client belongs to the banking sector and operates within the Internal Auditing Department. The Evalyze Optimize solution was implemented to support communication, compliance, and task management across audit-related activities. Results: Communication was centralized and SLA compliance exceeded 80%. The solution enabled process standardization with contextual adaptability, automated stakeholder interactions, and […]
Smart task coordination in banking with Evalyze Optimize
How Evalyze helped: Operating in the banking sector, this client handles claims, title transfers, contactless payments, terminal operations, asset management and guarantees. Evalyze Optimize was the solution chosen to enhance process efficiency across these service lines. Results: Productivity rose by 13.6% and SLA compliance improved by 17%. The solution automated task distribution across systems, […]